![]() All orders will be refunded if the product is received “Faulty / damaged” or within a 3 day period if the product is NON PERISHABLE or within 24 HOURS if the product is perishable and found to be Faulty (Exceptions apply) in such cases the product must be returned with all correct manuals, packaging intact and all correct cables that came with the product, if any of these are found to be incorrect then the refund will not be processed. Get in touch via email or via whatsapp (056 5641441) for returns or exchnages). No exchange or refund will be considered without it. Please keep all items with their complete packaging and inside packaging intact if you intend to refund any items within the conditions set out. If you choose to keep some of the products, we will retain the balance of the delivery charge that applies to the products you keep. We will refund the delivery charge in full if the product received is faulty / damaged and you return all products of your order at the same time. Please be aware that sometimes the refund will not show on your account until the next statement cycle is issued from your bank. Refund settlement will take place once the returned product has been received back and a quality check has taken place, this procedure normally takes 4-5 days, then 2 business days to issue the refund. ![]() Bundle offers or “Buy 1 Get 1 free” offers: In this case you will have to return all the items in this offer. Refunds for products purchased under a promotional offer will be based on the terms of the promotional price. Products faulty on arrival and non repairable. Is unable to procure products: a reasonable time of 7-10 days from the date of authorization has to be given to exchange the items. ![]() If any of our products fall below the high standard you expect, we will happily refund or exchange it according to the terms and conditions set out below: Refund will be done only through the original mode of payment. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.Įxchange, Refund & Cancellation Policy Exchange and RefundĮXCHANGE & REFUND POLICY. Simple Delights reserves the right to send packages via other delivery couriers based on the destination as long as orders will still arrive within the arrival times outlined on You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. Your items may arrive sooner than the estimated delivery date. Rest of the delivery terms are in our terms of service section - we promise it is a great read! Delivery Timing Some friendly poeple there to assist you :) OTHER TERMS, Please send any queries you have to our whatsapp customer service at 056 5641441. Fujairah and UAQ will be within 72 Hours - we are doing what we can to improve on this schedule. All orders will be delivered within 48 hours as long as they fall within or reasonable distance to the city areas of UAE. 4pm Everyday to ensure it is within a 48 hour delivery - post this will be an additional day for delivery.ĭELIVERY SCHEDULE. Unfortunately we do not deliver on Friday.ĬUT OFF TIME. All orders below AED 99 will have a delivery fee of AED 35.
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |